After having a blowout on the way to Cynthiana, I walked in today to discover Mr. Tackett himself manning the front desk. He stays busy caring for his customers so he didn't stay there long. I explained the fact that I'm from Paducah and I was running on a donut spare and asked for his assistance. He assured me that he could take my Goodyear credit card, but he wasn't sure if he had a tire that would work.
At first he was going to give me a used tire (charging for the mounting), but after looking at the condition of the used one he came back to me apologetically. "Would you mind if we just put a Firestone tire on there? I want to make sure that you get home safe and I don't trust this spare. I'm sorry that I don't have any of the Goodyear tires to match what you have on hand."
I accepted his proposal and he immediately worked my van into his schedule. Within moments my van was pulled around back and the tire mounted. He even answered my request to leave the spare laying in the back so that it would be easily accessible in the event of another flat (a necessity when you travel as much as I). I paid using my Goodyear credit card and was on my way in less than an hour.
If you are in the Cynthiana, Kentucky area and need auto service I highly recommend for you to take your vehicle to Cynthiana Tire. The service is prompt, the employees are friendly and they will work hard to get you back on the road again. Mr. Tackett himself went out of his way to accommodate the needs of this wandering traveler and strives to provide the best service you can find in this area.
Published by Annie Jean Brewer
Annie Brewer learned how to combine minimalism with frugality to live the life of her dreams. A single mother, she is a computer professional who works from home and primarily supports her family through wri... View profile
- Communication: Auto Repair at Its WorstThe auto repair setting is conducive to misinformation. The use of jargon and acronyms is not helpful.
- The Auto Repair Call for Approval and How to RespondWhen an auto repair shop calls for a job approval the consumer has an opportunity to gain information and set the ground rules.
- What Auto Repair Customers Really WantHonesty and sound auto repair advice are what customers expect from their repair shops.
- Best Auto Repair in Denverreview of the best auto repair shop in denver.
- What to Demand from Your Auto Repair FacilityAny auto repair customer should expect minimum standards. The absence of these might mean that they don't deserve your business.
- Driving Too Fast on Emergency Spare Tires Can Be Very Dangerous!
- Today in History, June 11
- America's Next Top Model Contestants; Cycle 12 Season
- Earn Your Degree: Maysville Community and Technical College
- Is Your Auto Repair Technician "Really" Trained to Do His Job?
- Six Easy Auto Repair Projects that Will Save You Money
- Auto Repair in Chester, WV



4 Comments
Post a CommentYeah, he really pulled my fat out of the fire! I figured I would write this as a "thank you" to him. Every business can use good publicity.
Wow, you're lucky!
Wow, what a nice man!
Every once in a while you'll find a jewel.