The Importance of Researching Companies Before Doing Business with Them

Arene Penelope
The moral character of our society has become so sickening to the point that someone is sitting in a dark corner somewhere plotting deceitful ways to get over on innocent people. In this day in age, you do not know who to trust anymore, and people fall victim everyday to business fraud. You cannot judge a company by its name, whether it is located on a well-traveled road, or whether its website has an impressive appearance. Marketers know how to appeal to people through their weak spots. Anyone who loves bargains can easily fall into fraudulent business practices. Consider a scenario where you are lured into a small appliance store with a banner advertising toaster ovens for $5. What you do not know is the company's tactic of telling you that the toaster ovens have to be preordered, which requires that you provide your name, address, and phone number as well as pay in advance. You later realize that something is fishy when the salesperson promises that the toaster oven will be in the next day, and when they are not available the next day, you are given the same line again. A month goes past with this same run-around and still no product. The company hopes that consumers will finally give up on expecting the product and not ask for a refund since it is such a minimum amount. So you have been conned out of $5 and your personal information. While $5 is a minimum amount of cash, there are worse cases where customers pay deposits of hundreds of dollars to purchase merchandise with the assurance that they may elect to cancel the order and receive a refund before obtaining the product. However, when they do cancel the order, the money is never credited to their account. Regardless of the amount of money paid by the customer, the dishonesty of the company is an unethical practice. Imagine the shock, after Googling the company, to find other customers with similar or worse complaints about the company you have dealt with. You run across other angry customers and some who have gone as far as to have filed lawsuits against the company. Because no one wants to experience the outcomes of dealing with a shady business, it is crucial to research any unfamiliar company before doing business with them, no matter if it is a store or if it is online and no matter if you want to buy from them or work for them.

Various categories of people are targeted by fraudulent companies including bargain-hunters, young people, females, senior citizens, and work-at-home jobseekers. These groups of people are perceived to be the most trusting and vulnerable. The deceitful company tactics used always involve getting the consumers' or jobseekers' hopes built up with the bribery of dollar signs. Instances occur where online freelance workers are misled when they put in their best effort and devote a lot of time into work with the hopes of earning a specific competitive compensation, only to find that after accomplishing superior work, the payout is non-existent for some petty excuse such hidden or small print regulations or exclusions. In other instances, work-at-home recruiters are in a rush to ask jobseekers to invest money in the same way that companies ask consumers for money as described in the scenario above with the promise of an offer that is too good to be true. These companies feel no shame in making unrealistic claims or offers.

The first thing people want to do after they have been ripped off is to complain to management. Yet, this does no good when corruption is trickling down from the uppermost level of management. The head managers could be training the employees to lie. The consequences include feeling hurt, helpless, manipulated, and frustrated after having wasted money, time, or effort. In many situations, your personal and financial information is lost to scammers. Some people have lost so much that they seek justice through court action. All of these pains could have been prevented by simply researching the company beforehand.

Awareness of the dishonest methods used by businessmen to make a living makes initial research of companies by consumers and jobseekers a must. Both formal and informal research methods can be conducted much like a background check. Googling is popular among many age groups in which you merely type in a company name in a search engine, preferably Google.com, and retrieve all types of information about the company including links to complaint websites. Some examples are consumeraffairs.com that exhibits the experiences and opinions of other consumers who have dealt negatively with the company you have typed in and anwers.yahoo.com that displays questions and answers about a topic. People will also want to consult friends, family, and colleagues about their knowledge of a company. Further, consumers and jobseekers may want to view the company's own website beforehand in the same way as doing company research before an interview. This can tell you how long the company has been around, provide testimonials, or most importantly, reveal whether the company is approved by the Better Business Bureau (BBB) or Federal Trade Commission (FTC). A more formal approach is to go directly to bbb.org to research the reputation of a company. All of these approaches are worth the effort.

Published by Arene Penelope

Arene has education and training in the mental health/psychology field and has enjoying web content writing for over five years. She is also an avid fiber artist. Arene loves learning, informing, and inspiring.  View profile

  • Anyone who loves bargains can easily fall into fraudulent business practices.
  • Imagine the shock, after Googling the company...other customers with similar or worse complaints...
  • ...corruption is trickling down from the uppermost level of management.

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