The Myth About Television Ratings and Why the Nielsen Ratings Are Not Only Wrong, but Could Be Killing Great Shows

The Nielsen Ratings Process is a Terrible Method to Figure Our How Many People Are Watching Shows, and Should Be Canned

Ryan Christopher DeVault
As a television viewer, you hear about it all the time; that ratings for one show are, for another show they are down, and because they weren't high enough for a certain demographic that a show has been cancelled. With all of those numbers being thrown around, there is a lot being hidden from the public, a lot of whom have fallen under the false illusion that the ratings are actually fact. Well I am here to tell you that the ratings are not really fact, but the best guesses that the company in charge of deducing television ratings has come up with. That's right, while they may be educated guesses,the television ratings that a lot of people have taken for granted, are in fact just guesses.

The firm in charge of figuring out who is watching what show is the Nielsen Media Company. They work with some television viewers to come up with an estimate on how many people are watching a particular show. In order to do this, they take randomly selected people from the population, and have them either fill out diaries, install television meters on their home television, or have them answer questions over the phone. The random selections are made based on the demographics of viewers, which are broken down by race, sex, age, and a few other attributes. When one of the selected families accepts the position, they keep track of their shows, or if they are chosen to have a box attached to their TV, they just watch shows as normal, and what they have watched it sent back to Nielsen to help determine ratings.

How are the numbers figured?

Let's now take a look at how they come up with the numbers for the Nielsen ratings that are released each day to the public. Keep in mind that these ratings are pretty powerful, because if they are too low, a show is going to get cancelled. The ratings dictate how much advertisers are willing to or have to pay for a commercial during that show, and are thus very important to executives at every network. To come up with the ratings, Nielsen has placed 25,000 metered boxes in households around the United States. Saying twenty-five-thousand out loud sounds like a lot no matter how you say it; until you think about it for a moment and make a comparison to how many houses and televisions there are in the United States. The comparison: there are 112,800,000 households with televisions in the country according to Nielsen. Now say that one out loud: one-hundred-twelve-million-eight-hundred-thousand households with televisions. Breaking that down even further, it means that 0.02% of the country is measuring the ratings for the other 99.98% of the country. It doesn't even take into account that people in the same house may be watching different shows on different televisions at the same time. How many times have you gone to the other room to watch a show while your husband/wife watched a ball-game?

Nielsen equates 1 ratings point to be worth 1,128,000 households, and then works backwards to come up with the top rated television shows for the week. It gives an easier to read number by doing it this way, so as to keep it easy to understand. For instance, the premiere of Grey's Anatomy this year scored an 11.9 rating, which translated into a guess that 18.469 million people were watching the show. These ratings are then categorized and listed, and networks as well as most news outlets dissect them to figure out if they were reaching the targeted audience.

The Major problems with Nielsen Ratings

So few people dictating which shows are being watched enough to stay on the air is really bad for television, because it then means that shows which are really good, and could be watched by millions, may not be seen by that select 25,000 people in the pool. To put it bluntly, it could mean that zero people in the group watched the show, and yet 30 million other households actually watched it. The end result would be a zero rating, the show being cancelled, and 30 million fans told that their idea of a good show is wrong. Ever had one of those days where you came in to work the next day and everyone saw the same show that you did? We all have. But there have been many times where the ratings for those specific shows were so terrible that I couldn't believe it. That is just a small set to take an example from, but a mere microcosm of what is really wrong with the television ratings industry. It is certainly a big business, but it is something that really needs to be fixed in order to present a more realistic picture of what people are watching on television.

Published by Ryan Christopher DeVault

Born in Seattle, Washington, I am a 31 year old college graduate working in the field of Education and Research. I am also a professional freelance writer and news content provider. I can be reached at...  View profile

  • Television ratings aren't actually real, but an estimate based on a small sample set.
0.02% of the population dictates the television ratings for the other 99.98%

11 Comments

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  • Jakar1/31/2010

    Nielsen ratings should be ignored. For the networks and advertisers to listed to Nielsen is like listening to a five year old for what the American publics wants to watch on TV. Time and again on SciFi, Fox, and others great programs have been cancelled due to ratings.

    The current method is not even a statistical accurate method for an accurate sample! Scientifically a sample this small versus what it represents would be ignored or invalid.

    Additionally, does not take in to account the fact I have multiple TV's, several Tivo's, and do much of my viewing with Hulu on my computer. The days of who is watching what on what time slot are gone! I watch many programs that aired at the same time.

    For any network executive to still put faith in this system is not doing their job but simply collecting the cash from the advertisers.

    Time to put technology to work and put this old dinosaur to rest. I would imagine you have more accuracy by pulling the usage logs from Hulu.

    That's

  • Jose Nose7/23/2009

    PART_II(sorry for the double posting , but it did not fit on one. See PART_I below)
    So now we have the tv networks that want to sell airtime. Nielsen that want to make money from selling the ratings for the TV networks shows. And the marketing department of the company that places the ads that need an excuse to make the CEO/CFO to put million of dollars on TV campaings. And if you doubt of any of them individually, they put the blame on the other two.
    Must be true because it is on TV, right?

    I believe the solution is the internet model adopted (between others) by John stewart and colbert. YOu can go to the website and watch the shows. I known computers and I believe you could make a very reliable meter using that. (for sure better than nielsen). check it out.

    If everything would be that way, we would have a very precise meter and good shows would be rewarded and bad shows will be punished!

  • Jose Nose7/23/2009

    I came from the SciFi side and the open secret it those damn nielsen ratings have helped to kill or butcher many of the SciFI shows. Add many of TPB "TheSuits" do not even watch the shows and the whole thing is nothing more than a circus of he said-that you said-that you did, etc.

    Noe, my bonehead conclusion, the whole TV is a mafia. The TV Networks need to sell advertising otherwise they make no money. The people that place adds will not believe their information about what shows is best. So the need of a third party: the nielsen company. Nielsen is supose to meter the viewers and make money telling the truth. But the truth is to expensive. Nielsen can not make an acurate reading and make money at the same time because it would be to much money. So they sell an image of the true that is such a long shot of the truth that is a freaking lie. So now we have the tv networks that want to sell airtime. Nielsen that want to make money from selling the ratings for the TV networks shows. A

  • Ryan Christopher DeVault4/12/2009

    That's really double-talk isn't it? "Anyone could potentially see a program..." Anyone could potentially see or do just about anything, but that doesn't really mean that they can. It means that the possibility exists that they could, but in some instances they are not able to. It also means that in a city of about 10 to 15 thousand people there might be only one person with a box, or even no people. And what of that one person? They could be watching just news, just HBO, or just MTV. Does that make it truly representative of the whole city? I think not.

  • dr tchoch4/12/2009

    I am a TV ratings research analyst, and as someone who looks at these numbers daily I must say that I disagree with this article. Not to say that Nielsen is not without their faults - they are a constant source of frustration to all of their clients that rely on their accuracy on a day to day basis. But these problems are along the lines of data delays, and reprocessing of past data due to internal processing errors.

    The author mentioned that there are 25000 homes measured to represent the entire US TV households. This is true. This is known as the Nation Television Index or NTI for short. These are the ratings that look at broadcast network television ie: any program delivered to viewers homes on a national basis. Therefore any program that runs in primetime on a broadcast and cable network accross the US could potentially be seen by anyone in the sample. So to say that some people in the 25000 sample do not have the opportunity to see the program would be false. SYndicated progra

  • Robin Costello1/4/2009

    Oh that was informative. Thank you. I always wondered.

  • Tiffany B.10/3/2008

    Very interesting and great points.

  • Patricia Sicilia10/3/2008

    I've always thought the Neilson was a scam.

  • Michael Segers10/2/2008

    Good report... sure to get people talking.

  • Michael Segers10/2/2008

    Good report... sure to get people talking.

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