The Oakes Hotel

A Grand Facade

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You can't judge a book by its cover, nor can you judge a hotel by its picture. This I learned from my stay at The Oakes Hotel in Niagara Falls, Ontario.

The hotel's website describes The Oakes as a grand hotel "with the most modern, sought-after amenities". A "sleek, modern glass-and-steel structure" Their online photos were- like all hotels- self-promoting and enticing- the lobby and rooms seductive. The price was right and the location convenient. If I paid a hundred dollars I could stay in a room with a view of the falls. But I declined. The hotel boasted an observation floor after all, and I'd rather spend the hundred on a touristy helicopter ride.

Nearing the Oakes I was ecstatic to see its close proximity to an array of restaurants, and most importantly, to the actual Falls. From Applebee's to The Keg Steakhouse, TGI Fridays to Copacabana, I knew I would not go hungry. It was upon dismounting the airport shuttle that I saw the neon sign bearing the hotel's moniker. The first give-away that their elegance was a façade. Their lobby, however, quelled any suspicions. It was clean and inviting. Decorated in warm taupe family colors and lamps that seemed works of modern art. The receptionists were kind and competent.

My room was dark, even with all the lights on. Which had to be done individually- I hate that, bouncing from lamp switch to lamp switch. Folded on one bed were towels folded in the shape of what seemed to be two swans kissing.

The TV system never quite worked right. It took nearly two minutes of repeatedly pressing the MENU button to actually get to the menu. And don't even try ordering a movie. Unlike most hotels and motels there were no tea bags near the provided coffee grinds and coffee maker. The plumbing was obtrusively loud. When my neighbor showered I felt like I was in the Falls. The fitness center consisted of three cheap cardio machines (i.e. stationary bike, a stepper). At least the pool was indoors. There was no complimentary breakfast. But TGI Fridays inside the Embassy Suites across the street had a fantastic $8.99 buffet. Embassy Suites also had a concierge behind the concierge desk. The Oakes has a desk. But I never actually saw anyone there.

My two-night stay at The Oakes Hotel was not terrible. It offered a roof, a shower, and a bed (albeit slightly uncomfortable). But as I said, the staff was kind. The lady who ran the gift shop was a delight. But my advice would be to pay a little more and stay at the Embassy Suites. In addition to the perks mentioned above, Embassy Suites offers a complimentary breakfast, and a free shuttle to nearby attractions. Oh, and yes they too have rooms with a view.

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