The Secret Walt Disney World Toll-Free Number

Anthony Sowders
Anthony Sowders, Yahoo! Contributor Network
Apr 18, 2007 "Share your voice on Yahoo! websites. Start Here."
The internet has made it easier than ever to book vacations quickly and efficiently. However, if you're like me, you enjoy the old fashion feel of talking to someone knowledgeable about the area you are visiting. The Walt Disney World website has a mountain of information about their resorts, tickets to their theme parks, places to eat, and suggestions to make your vacation as magical as possible. You can book your vacation online but can't get easy fast responses to questions you have that aren't addressed on their website. One of the biggest drawbacks that would affect my family from being able to book our vacation online is the inability to request adjoining rooms. I feel that it's important that everyone know the story of Disney's secret toll-free number.

For many decades Walt Disney World had a 24 hour direct toll-free number at 1-800-WDISNEY that you could call to make your room reservations, ask questions about theme park admission tickets, or to make dining reservations. That all changed in the early 90's when the company switched over to a new set of phone numbers that were more oriented to Walt Disney World's acronym, WDW. The prefix "407-WDW" can be immediately recognized by anyone that has ever tried to find a telephone number for anything related to Walt Disney World. Most notable are "407-WDW-DINE" and "407-WDW-TOUR" which have made it easier to remember telephone numbers but have also shifted the cost off to the consumer.

The company explained that it was necessary to shut down the toll-free number because it received so many calls about anything and everything related to Disney. The toll-free number was replaced with "407-WDISNEY" in an effort to make sure only callers who were calling to make reservations were calling that number. This move made it unfair to consumers who now had to spend money to talk to Disney about spending money. Every other national hospitality firm in North America has a toll-free number that anyone can call to make reservations. Walt Disney World should be held to the same standards as all the rest.

The truth is Disney does have a toll-free n umber but it seems they like to keep it hush-hush. Don't ever think about paying long distance charges again to book your next vacation.

The secret Walt Disney World toll-free number is 1-800-828-0228 and is available 24 hours a day.

Disney makes it extremely easy to make your reservations over the phone. The customer service representatives who work the phone lines are top notch employees when it comes to Disney service. They will walk you through every step of booking your next vacation. If you happen to get an unfriendly or unhelpful operator politely hang up and call back. You are sure to get a different operator this time that will be much more helpful with booking your trip.

Published by Anthony Sowders

I am 26 years old from Kentucky.   View profile

11 Comments

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  • 2/8/2012

    number is disconnected....uugghhhh

  • Jacob 12/21/2010

    Number doesn't work.

  • ali 8/3/2010

    i love Disney Channel so dont email me at all i hate emails except with stars and my mom.

  • alison 8/3/2010

    i love Disney it is the only thing i watch so my mom wants to work for you guys so do i i am eleven though so i want to know if you can email me it alleyoops28@yahoo.com

  • Your name 12/29/2008

    Yes, this number DOES NOT work. It redirected me to a long distance number. I think this is frustrating, because due to the economy I no longer carry long distance, but am a first-time traveler with small children and many questions. It makes me feel like they don't want my business.

  • Carrie 4/30/2008

    Once Disney finds out that their 800 number has been published somewhere, it gets changed or disconnected (as this one has). If you happen to come across an 800 number that still works, KEEP IT TO YOURSELF or you won't be able to use it for very long!

  • Carol Jane 10/27/2007

    I just called this number and it is disconnected?? What happened?

  • Dyrel Delaney 10/9/2007

    Your information has been extremely helpful. You are holding my marker. I called your provided number October 9, 07 and got a very helpful Walt Disney representative who had an information computer in front of him and clicked in several times and dates which I requested. In contrast, I had previously call a couple of the 'Ticket Selling' numbers and they had not the slighted interest in doing anything but selling tickets. When I ask the 'ticket selling' people for an actual Walt Disney number they referred to dial "411" and hung up. So thanks again. I am very appreciative.

  • Misty 7/25/2007

    its not 24 hours..

  • Dis-fan 5/1/2007

    Is the the Walt Disney World operator number or just a reservations number? If it was operator, I could call the kennel too and let them know I am coming!

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