The Ugly Truth: My Experience at the University of Phoenix

Students Should Think Twice First Before Enrolling into This Terrible University

Brian Short
First of all I have to give major kudos to anyone who's working toward or finishing up their degree at the University of Phoenix. Mister B isn't trying to take any credit away from what you have accomplished. You should be proud; completing a degree is never an easy feat no matter how easy or difficult the course material may seem. This article is a reflection of my experiences when I attended the University of Phoenix for six MBA (Master in Business Administration) courses. Hopefully by the end of this article, I would have convinced you and other potential students who are seriously thinking about attending this school to think otherwise. Don't be a sucker like me. You have officially been warned.

The University of Phoenix is a private institution that prides itself on being able to provide a top-notch education to the working adult. The school hired real world business professionals as part-time instructors. Class would meet from 6-10pm on Monday nights. One paper assigned weekly, typically 5-10 pages in length due before those Monday class meetings. The San Bernardino campus I would be attending was located five minutes from my job, fifteen minutes from home. Wow, sounds like an ideal situation, right? As a working professional striving to better his self, these were some of things that appealed to me the most. Boy, I wish I would have done my homework. To be honest with you, I did not do enough background research on the school or the MBA program I was about to enroll into. Something should have told me to stop and apply elsewhere when I was in the enrollment counselor's office and she was asking me off the record, if they were hiring at my job. Are you kidding me?

This school is a complete scam! Let me explain why. Since the instructors were only part-time, they were not concerned about your education and it showed. For example, constructive feedback on assignments was minimal at best. When they actually "took the time" to review your paper, it was fairly common for the instructor to leave a few check marks here and there on your paper to give the appearance your work was read. Oh yeah, everyone received an A on their assignment regardless of the quality of the assignment or the grammar. I will admit some of the work I submitted was way below accepted academic standards at times.

Speaking of academic standards, when you were feeling lazy and not up to writing a quality paper, there were a ton of websites (Hot Essays.com and All free Essays.com-just to name a few) where one could find a paper that was previously submitted by another a student and submit it as their own. One would have to be a complete moron to get busted because the school had a plagiarism checker. That was another red flag for me. What kind of university has a plagiarism checker? The kind of school that lets its student slide by.

Some of the instructors even admitted to the class they were only there to collect some additional income on the side. The school wrote the syllabus and the power point slides for the instructor. All the instructor would do is read the power point slides word for word and occasionally add in their two cents. Most of the time, the instructors sounded like Charlie Brown's teacher. Whomp, whomp, whomp, whomp. I'm dead serious. After a while I began feeling as though I was not learning anything. A few of my classmates shared the same feeling.

One of the things the school liked to do to encourage teamwork was the learning teams. The learning teams consisted of a group of 3-5 people. Within these learning teams, the students were expected to complete team papers/presentations in perfect unison. Yeah right! The majority of the time, one person got stuck doing all the work, while the others just gave minimal input and did absolutely nothing else. By the way, everyone received the same grade, even if you did all the work.

When I reached my breaking point after course number five and realized this school was not for me, my guidance counselor sounded more like a car salesman rather than someone who had my best interest at heart (No surprise there). If you're expecting your guidance counselor to call you regularly, you will be disappointed. The University of Phoenix staff in general is terrible when it comes to returning your calls back on a timely basis except for when you owe them money. They are on that like white on rice.

The one thing positive thing I can say about the school was they had some tasty food. During our fifteen minute break, myself and other students would walk into the break room to grab some Mexican food. They sold tamales, tacos, nachos, burritos, and enchiladas. Sometimes this was the only thing I looked forward to because I knew I was going to be bored to tears in class.

I did not realize how much I valued my education until I went to this university. Initially, I was thrilled about attending graduate school, but after while I finally had enough. Eventually I dropped out of the school after taking several breaks in between classes. This was not an easy decision. The graduation rate of the University of Phoenix is only 16 percent, by far a low rate for college graduates. In my opinion, the University of Phoenix is the equivalent of college hell. And we all know that's just one place no ambitious student wants to be.

Published by Brian Short

I graduated from Cal State San Bernardino in 2005 with my B.A. in Mass Communications. I'm a die-hard Los Angeles Lakers fan.  View profile

8 Comments

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  • Daphne K10/3/2011

    I received my bachelors degree from UoP online and I am 3 classes away from obtaining my MBA from there as well. Believe me when I say that this has not been an easy road. I have had to work hard to earn my degree and I take offense to the fact that you believe that I had an easy go. Every class has been challenging and I am thankful for it. I would recommend UoP to anyone who wants to further their education. Why would Condolessa Rice choose to deliver a commencement address at a university if it were not a quality school? Because she did that very thing at my commencement in Phoenix in June 2010. Plus UoP is the largest university in the world. I am sorry you had a bad experience, but someones reflection is on the person and not on the school.

  • Michael Cronin5/10/2011

    Brian, This is a really good article and an accurate one - this is coming from someone who attended an online for-profit and also worked at one. I couldn't believe how terrible the "curriculum" was if you can even call it that.

    To the rest of you "know it alls..."

    Martine - If you transferred credits from UOP to a state college 1) You did it backwards because you paid a premium for credits that you could have taken at a junior college for a fraction of the cost. 2) You couldn't meet the entry requirements to the state school in the traditional fashion in the first place. 3) You didn't finish at UOP! Why not? If it is so wonderful you should have completed all of your coursework there.

    Angie - The group projects are designed to keep non-performing students in the class by making someone else responsible for the grade that makes up the majority of the point value for the class. This means that a student could do practically nothing and pass the cl

  • Angie12/1/2010

    Ummm, you don't see why a school would want a plagerism checker? And you're debating the merits of a learning team? Go work in the real world and then try to complain about getting the same grade about your teammates. Odd. Sounds like if you whine about things like fairness you might not do well here. I'm going for it. Good luck!

  • Martine9/1/2010

    Oh and I know that transferring credits are difficult no matter what school you go to. And I had credits from UoP transfer to a state college.

  • Martine9/1/2010

    I have to say that I find your post kind of odd...

    Particularly the comment about the Plagarism Checker. My sister in law is a guidance counselor at our local high school and the teachers there use a plagarism checker. How else are they to know if the students are plagarising or not? I actually think it makes the students have to work harder to cite their sources properly.

    Plus, I think the reason for the low graduation rate is because people think online school is going to be a walk in the park only to find out that it isnt and drop out like yourself.

  • Dan O1/18/2010

    As a classmate of Brian's i can tell you that what he say's is true. Brian and i had to talk ourselves out of quiting several semesters. I quit for awhile till i learned that other schools would not give me credit for the classes i have taken at UOP. I am now on my last class and have new people never getting anything done. I would recommend research into any school you plan on attending.

  • Brian C. Short11/21/2009

    No problem. I just don't want anyone to make the same mistake as myself.

  • Jack Wellman11/21/2009

    Brian, thanks for the warning. I am considering returning to school to begin my masters & I had heard nightmare stories that were more than bad dreams, but bad reality. I will now think twice about Phoenix. Thanks for the heads up. : - )

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