Call Center Agent
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Common Illnesses of Call Center AgentsBeing a call center agent is really tough. With long work hours and sometimes very stressful working conditions, agents are susceptible to various illnesses. Here are some of the most common.
What is Expected of Virtual Call Center AgentsWorking from home offers freedom from rush-hour traffic and childcare expense. You can work in your pajamas and slippers, without a boss hovering behind you!- Why Call Center Agents Are Important to Customer ServiceLearn how call center agents are a key part of customer service.
- Call Center Agent: A Legitimate Work from Home OpportunityWork from home as a call center agent. This article covers what you need to know when comparing companies that hire remote call center agents. It provides a list of five companies who regularly outsource call center work.
- Managing One's Voice as a Call Center AgentManaging one's voice is very important for a professional speaker such as a call center agent, a teacher, or a lawyer.
- The Definition of a Work at Home Call Center AgentCall centers are becoming a bigger and better industry all of the time. They comprise a large percentage of the customer service work that many companies engage in. In a general way a call center refers to "a variety of actual business functions".
Inside the Customer Service Call Center: Why and How Bad Customer Service HappensThis is an insider's look at customer service call centers, with an eye on why poor customer service occurs, how agents spitefully handle disliked customers, and how policies lure representatives into taking advantage of consumers' time and money.- Work at Home - Arise to Hire Thousands of Virtual Call Center AgentsArise is hiring independent contractors to service the needs of their many clients. Provided is some general information about the position and contact information on how to apply.
Shifting Difficulties for Call Center Agents During SummerShifting of schedules is the most common dilemma of call center agents. It's hard enough to modify your body clock then add in the searing heat of summer. It's tedious to sleep during daylight.- Confessions of a Call Center AgentThe dirty stories of working at a call center, who woulda thought this would happen!
- Life of a Tech Agent - PrefaceFor obvious purposes, I will not state the companies I work or took calls for. This is just a reflection of my experience on one of the most stressful jobs out there.
- Customer Call CenterAutomated call centers can increase customer satisfaction, but it is important to choose one that meets your business needs.
- A Day in a Call Center AgentAs some people would say, there is no such thing as an easy job. Being a call center agent isn't that easy at all. The stress, the risk and the expectations are quite high. Let me share to you some of my experiences as a call center agent.
- Finding the Right Call Center CompanyThere are a few things that a firm has to look into before hiring an outsourced call center.
Call Center Interviews - Know What to ExpectCall Center interviews just got tougher in this current volatile job market. Know what the employer is looking for and be prepared for job interview success.- Advanced Call CenterWhen shopping for advanced call center products, it is important to select a software platform that will offer you what you need without overwhelming you and your budget with features that you don't need.
- Bringing Call Centers Home: Breaking Away from Traditional Call CentersTraditional Call Centers are a thing of the past but now instead offshoring a new technique sometimes referred to as "homeshoring" is happening. The new call center is with at home agents and is a better quality call center.
- Minimize Personality Conflicts at Work: How to Adapt Your Business Styles to Your Colleagues'Do you have a particular coworker with whom you just don't get along? You're not alone. Maybe the two of you are simply wired differently in terms of your business styles.
- Call Centers: A Choice Between Career and CompensationCall centers, like eTelecare, Sykes and People Support, are usually operated to administer both incoming and outgoing requests that can either pertain to a service or product.
- Credit Cards: A Privilege or a Curse?Most people, especially the ones who are tight on budgets and do not have much cash to go around on, will go at any means to be able to find other sources of income.
Maximize Your Customer Service CallIf you want fast and efficient service when calling a customer support line, there are some definite guidelines to follow. These tips will make your experience much more enjoyable and effective.
Work at Home as a Call Center AgentCan you make money with the leader in Work at Home Jobs? West Corp of Omaha, NE has hundreds of contractors working from home. Should you be one?
