Understanding Window's Blue Screen of Death

When working with Windows users may notice the Blue Screen of Death (BSoD) when Windows freezes up or crashes. The BSoD is also known as the stop screen and the intent of the Blue Screen of Death is two fold; one the BSod provides the user with an explanation for the error and two the color of the screen also has a specific purpose; blue is calming, computers that freeze are not. Understanding the blue screen can be challenging but the screen does hold a purpose and if you can decipher its meaning it is quite helpful. Below you will find insight on how to use the information contained within the blue screen so you can correct the problem.

BSoD 101: A Crash Course

Error Name

You will notice at the very top of the blue screen there is an error code in capital letters, this is the error name. The code consists of capital letters separated by underscores. Sometimes you will find the error name is enough information to figure out your problem. Frequently the error name is not enough information and you will have to keep searching to find your problem.

Troubleshooting Advice

You will often times find some advice right on the BSoD indicating helpful steps to get you up and running again. Most often Microsoft will recommend rebooting your computer. Make sure you make a precise note of the error code on the blue screen before you try rebooting your computer so you that you have the information if the reboot is not enough to get your computer back on track. Some other advice that is frequently given at this point is to undo any upgrades you may have recently added and you can also try changing users to see if you have a problem with your hardware.

Memory Dump

The memory dump is important to Microsoft in helping you with diagnosing the problem. A memory dump is the file that is saved to your hard drive when Windows crashes. Basically, when Windows crashes all of the memory that is being held will be dumped into this file. If you contact Microsoft for assistance they will likely investigate this file to assist them in finding out what your error situation is.

Stop Code

Windows stop code is a series of letters and digits designed to give an explanation of the error. Upon first glance the stop code will appear to be impossible to understand. It is; however, this code that is the defining answer to the question, "What is wrong with my computer?" You will want to take particular notice of the beginning set of letters and digits, located just before the four within parenthesis. Take notice of the following line, you will be able to see if a specific driver is involved in the crash.

Look for part two of this guide, coming soon!