Why You Don't Want to Try NetZero Internet Service

NetZero Costs Little and That's Still Too Much

Emma Salk
I live in a fairly small town and Internet provider choices aren't housed on every corner. In fact, there's only a couple of DSL choices in the area and they're very expensive. I find many more options for Internet service online, where I can choose from dozens and dozens of services that provide Internet connection in my area. Needless to say, I've tried several different Internet providers but haven't been happy with many - least of all, NetZero.

When my original and beloved Internet provider - our local energy company - cut their Internet services from their lineup, I was devastated. I had used them since I first arrived in the virtual world, with my Web-TV, and was very happy. I was blissfully unaware that there were providers that offered faster - or slower - services than I was currently receiving.

As I graduated from Web-TV to a computer, and learned to find my way around the virtual world a little better, I began noticing advertisements for other Internet service providers, so I began checking prices.

In a desperate bid to find another Internet service before the energy company finally pulled the plug, I tried several different Internet providers, hoping to find just the right one. AOL, at that time, was quickly becoming very popular and I gave them a try but was not happy when I started receiving the bill, since it was considerably more than I had previously paid to my energy company.

I then tried several others, and was disappointed in each one for whatever reason, until I got on the NetZero bandwagon a short while back. NetZero gave me a new appreciation for all other Internet service providers. Their service was so slow that I suddenly realized that I had already experienced the great ISP's and had allowed the cheap price tag of NetZero services to sway me into making a fantastic mistake.

Immediately upon hooking up to NetZero I noticed that it was taking forever for pages to change or to open windows. I did some quick computer maintenance, but to no avail. Thank goodness I had opted for the high speed connection, at an additional $5 a month, or I guess I never would've moved along in my surf. At $14.95 a month, I was being taken advantage of, since I could never complete my work for the day and ended up losing money.

Needless to say I didn't stay long with NetZero. Since dropping them, they've called me asking me to come back for a fraction of the original price that I had previously paid per month. After refusing that deal, they offered me an even lower price. For a split second, the price was so low that I was tempted, but I finally got hold of myself and managed to decline the offer.

NetZero changed my life, but only for a short while, and now I know I'll never again go back to the life I had with them: click then make the bed, click then wipe down the coffee table, click then go load the dishwasher. I think I was getting more exercise with NetZero, though, so if that's what you're in the market for....

Published by Emma Salk - Featured Contributor in Lifestyle

Born in Columbus, Ohio, Emma Salk has traveled the U.S. and parts of the world. She has visited nearly every state in America and now resides in scenic North Carolina. Emma Salk has been published, online, o...   View profile

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  • Ashley 11/30/2009

    I had netzero for about 6 months and then upgraded to broadband when i went to cancel my service they refused to do so! The lady kept telling me she is understands i want to cancel but that i would need to keep it on my computer to protect it! It took me 2 hours ti finally get it canceled! I just hope it is not taken out of my checking account next month too! Not to mention that everytime I signed on yhe service it would kick me off every 30 min!!

  • Billy Mangum 10/11/2008

    We used Netzero for two years because we lived in a rual area and had no other choice. It was always slow. When we got high speed in our area,we canceled and for two months they still drafted 4.95 from my account. I called today and told them I had canceled the service two months ago, They said they were sorry but didn't offer my money back, but would not draft any more money,we will see! And I had to talk to someone that I could not understand.

  • carol 3/5/2007

    Carol Tanning We tried Netzero and had many problems with their service. We cancelled our
    plan, never received any more bills and now over a year later we have a bill for a collection
    agency in California. There are no phone numbers to contact. Be careful if you sign up!

  • Pamela Osbey 9/4/2006

    I too tried Netzero and Aol. I hated Netzero to the fullest. I could not do anything with Netzero. So this article is right on point. Happy surfing with your new DSL provider.

  • Jennifer Anne Hart 9/4/2006

    I liked your article, and it summarizes my own experience with Net Zero. Good advice to pass along. I live in a rural area, and we're still waiting for DSL to be available here. I'll be so happy when it finally does come to our area. Our current ISP is not so great, but it still beats the hell out of NetZero!

  • Tsu Dho Nimh 9/4/2006

    NetZero's FREE service is adequate as a backup plan: it only gives you a few hours a month, but that's enough to check email at gMAIL and let your friends know you have ISP problems. I had their paid service for a while and it was pokey, but adequate. I have DSL now and wouldn't go back.

    BTW, if you are working online, or the internet is necessary for your work, it becomes a business expense and a tax deduction.

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