Why I Hate Walmart!
The Downfall of Customer Service
GREENSBURG, IN 47240
Walmart use to be great, when I was five. I remember running to the toy section with anticipation. Now I walk in with dread.
But now I am 26 and I hate the weekend trip to Walmart. With my busy work schedule during the week I am forced to enter the masses of people doing their weekend shopping. Our local Walmart has forced all of the customer based stores in our town out of business. Great prices aren't everything. What about a little customer service?
It's hard not to get angry when you walk into a store and they have 25 checkout lines, and only two cashiers operating. Lines backup as far as the eye can see. Often, you will even see a management team consisting of three people observing the cashiers as they stand at a podium and offer no assistance. How many people does it take to do that job? I'd much rather see two of those people running a register as I stand in line with 5 items. In this store, the customer is not always right. For heaven's sake don't argue about the price of anything. You'll will soon be in a debate that will turn your head quicker than the girl on the Exorcist. You will be convinced that you misread the price or the item was simply misplaced.
Now Walmart has a return policy. I thought they were the only store that didn't have one! I received a set of golf clubs as a birthday gift back in late April of this year. The golf clubs sat unused in a box for over three months. I in turn decided that I would take them back to the store along with the receipt and exchange them for something I could actually use. As I approached the "customer service" desk the attendant welcomed me with a warming scowl. I proceeded to hand her the receipt and asked her if I could make an exchange. She said bluntly, "NO". Followed by, "Can't you read the sign?". Apparently they had initiated a 90 day return/exchange policy and I had exceeded that time frame.
I asked the attendant to show me on the receipt where it listed the return policy. Oddly enough, there wasn't one listed. You will not find this on any receipt. Her response was, "There are signs hanging in the store that state the new policy". I guess that makes it easier for them to hang it throughout the store than it does to simply print it on each receipt. That would be too much like customer service.
Keep in mind that if Joe Shmoe walked in with no receipt, he could have made the exchange simply because they wouldn't have a date to refrence. Hmmm. That's what I call customer service! I guess it's a good thing they have something to offer besides customer service or they'd be in trouble!
Published by Heidi Adams
My name is Heidi Adams. I am an aspiring author. I finished writing two novels in the last year...one of which is currently at a publishing house. View profile
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21 Comments
Post a CommentI hate Walmart because they claim their great value products are value priced.
My wife bought a jar of their Great Value olives that cost us $3,000.00.
In my 50 plus years I have ate thousands of olives and have not found one pit or pit fragment.
But having bit into one of Walmart's olives I bit down on a $3,000.00 olive that fractured my tooth that had to be pulled and replaced with an implant. So when Walmart touts their low prices the reality of it just isn't so!!!
I hate Walmart because they claim their great value products are value priced.
My wife bought a jar of their Great Value olives that cost us $3,000.00.
In my 50 plus years I have ate thousands of olives and have not found one pit or pit fragment.
But having bit into one of Walmart's olives I bit down on a $3,000.00 olive that fractured my tooth that had to be pulled and replaced with an implant. So when Walmart touts their low prices the reality of it just isn't so!!!
i agree walmart is the opitamy of stupidity i work there i am reminded every day that i am worthless dispite the fact that i am the only walmart employee in the state that has earned three masters digrees they treat there employees like crap so in turn beacuse beacuse they are stupid they treat the customers the people that provide them with there pay checks like crap i know that it is not my place to say this but if i dont no one will i am sorry about what walmart has done but you have to remember that thay are just stupid animals that need to be putdown in the most violent way possible
Hey you talking about folks with meager paychecks, and megamaniac stores huh! You are a fool where did you buy your pc at bubas general store..NO! You are a rectal space pal!
To Angus:
For someone that is new to this group,you sure have a purty mouth.
Spend a few years here and see what REALLY goes on.
www.ralphsmole.com
www.freewebs.com/ralphsmole
bullishmcgee@gmail.com
You like my mouth? WoW!
Meet Me on the corner of Main and South White Street dude, and bring 5 bux. I will show you how a wally guy can make you never go back to women! Just ask the sysop of Synchronet. I make him so happy he would never boot me from the board for being a vile fowl mouthed ignoramus. Oh..bring a friend if you want! RALF SMOLEE
Why did you stop singing with REO SPEEDWAGON? You bite one of the guys tally whacker? You never did know how to control your emotions SMOLEE.
YOU TELL EM SMOLEE, AND DON'T FORGET TO TELL EM ABOUT THAT 19 DOLLAR GUITAR YOU BOUGHT AT WALMART. THE ONE YOU HAVE STANDING IN THE CORNER OF YOUR LITTLE HUB ROOM. YOU CHEAP BASTARD!
Come on Down to Wally's and get a special deal on all weather tires from ME!
Just say the secret code words "SMOLEE BLOWS" AT any wally world service center and
you will get 75% off on tires.
You all hate walmart until something you need catches your eye, at walmart at a cheap price. Then you run your welfare asses down to wally mart and stuff the crap into a shopping bag all paid for by the working class of america. You cheap bastards ought to work for a living instead of posting from a welfare laptop bought at walmart with taxpayers money.
Go to Work....