I remember how the first McDonald's was opened in the part of th Eastern Europe where I lived; it was in the early 1990's. You wouldn't believe how long the line of people was standing outside, waiting for their turn to get in. The line went across the street, around a small park, and back... I stood in that line, too. I did not know what to expect. All I knew was that they'd serve Coca Cola there in that American restaurant called McDonald's, and I was very excited about it: Coke was not easily available back then, and I loved it.
When we finally got in (after a couple of hours of waiting outside, I kid you not), I was of course a little confused by the menu and all the new dishes: cheeseburger, filet-o-fish, French fries (these were translated as "Potato Free" for some reason, but they weren't free, of course). All this was new and exciting, but what had impressed me the most - no, actually more like moved me to tears - were the badges that the employees wore. The badges had their names, and under the name there was the phrase "How can I help you?" Help me?? These people were there to HELP ME??... To make a long story short, this was very, very different from what I saw growing up behind the Iron Curtain. Nobody cared to help that much when it came to customer service. Getting rid of you was more like it.
After the shock of the badges and the new experience of ordering my meal at the cash register, I had finally gotten to try the food... And I was sold - for life. From that moment on, this was the taste of America to me. The country I loved and wanted to call my own.
I live here in the US now, and yes, there are plenty of good restaurants, far better than McDonald's. But McDonald's will always have a special place in my heart.
Published by Laura Lond
I have done many things in my life, from picking herbs for the local pharmacy when I was a kid to working for large international corporations, but I have always wanted to be a writer. View profile
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5 Comments
Post a CommentHey there, very interesting story. I guess I take McDonald's for granted, having lived in the US all my life. It's true that they really are steeped in the American way of life. Thanks for the good read!
That's an interesting read! I can't imagine waiting outside for that long of time to eat McDonalds! I see 5 cars in line and I go to find the next one or something else!
This is a fabulous story ... it brought tears to my eyes.
That was a really good article!
This was a very interesting read, Laura. I can picture everyone waiting outside on that line waiting to taste America. It goes to show how much those of us who grew up in the U.S. take for granted.